Terms of service

Last updated: September 25, 2026

These Terms of Service govern your use of gooddogsupplyco.shop and any purchase you make from Good Dog Supply Co. Throughout these Terms, “we,” “us,” and “our” refer to Good Dog Supply Co. By visiting the site or purchasing from us, you agree to these Terms and to any policies referenced here.

Please read these Terms carefully. If you do not agree, do not use the site or place an order. Any new features or services added to the site will also be subject to these Terms. We may update these Terms by posting a revised version on the site. Your continued use of the site after an update means you accept the revised Terms, to the extent permitted by law.

1. Online store eligibility

By agreeing to these Terms, you represent that you are at least the age of majority where you live, or that you have permission from a parent or legal guardian to use the site. You may not use our products or services for an unlawful or unauthorized purpose, and you may not violate applicable laws while using the site.

2. General conditions

We reserve the right to refuse service to anyone for a lawful reason. You understand that content you submit, other than payment information, may be transmitted across networks and changed to meet technical requirements. Payment information is encrypted during transmission by the relevant payment processor.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or service without our express written permission, except as allowed by law.

3. Product and site information

We try to present product descriptions, images, prices, availability, and other site information accurately. We do not guarantee that all information is complete, current, or error-free. Colors and product appearance may vary depending on your device, display, and product manufacturing variations.

We may correct errors, change information, update products, or cancel affected orders when information is inaccurate, including after an order is submitted. If we cancel an order after payment, we will refund the amount charged for the canceled portion.

4. Products and availability

Some products may be available only online and may have limited quantities. Returns and exchanges are governed by our Refund Policy.

We may limit the sale of products or services by person, household, geographic region, or jurisdiction when permitted by law. We may discontinue a product at any time. Any offer is void where prohibited.

Pet products should be used only as intended and under appropriate supervision. Review product labels, sizing, ingredients, warnings, and care instructions before use. Stop using a product if it becomes damaged or creates a safety concern. Product information on the site is not veterinary advice and is not a substitute for guidance from a qualified veterinarian.

5. Orders, billing, and account information

When you place an order, you offer to purchase the selected products under these Terms. We may accept, reject, limit, or cancel an order for a lawful reason, including suspected fraud, product unavailability, pricing errors, or purchase limits.

You agree to provide current, complete, and accurate order, billing, shipping, and contact information. You agree to promptly update your information so we can complete transactions and contact you when necessary.

Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and shipping charges are shown at checkout. Available payment methods are displayed during checkout and may change.

6. Shipping, returns, and refunds

Order processing, delivery estimates, tracking, and shipping charges are governed by our Shipping Policy. Returns, exchanges, damaged items, and refunds are governed by our Refund Policy. Those policies are incorporated into these Terms.

Risk of loss and title pass when the order is transferred to the carrier, subject to applicable law.

7. Optional tools and third-party services

The site may provide access to tools, apps, payment processors, carriers, social platforms, or other services operated by third parties. We do not control those services. Your use of a third-party service may be subject to that provider’s own terms and policies.

Third-party links may take you to websites that are not affiliated with Good Dog Supply Co. We are not responsible for reviewing or guaranteeing third-party content, products, services, privacy practices, or security. Review the third party’s policies before entering into a transaction.

8. User comments and submissions

If you send us reviews, comments, ideas, images, suggestions, or other content, you grant Good Dog Supply Co. a nonexclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display that content in connection with our business, subject to applicable law and our Privacy Policy.

You represent that you have the right to submit the content and that it does not violate another person’s rights or any law. You may not submit unlawful, abusive, misleading, defamatory, obscene, or malicious content, or content containing malware. We may remove content that violates these Terms.

9. Personal information

Our collection and use of personal information are governed by our Privacy Policy. By using the site, you acknowledge that your information may be processed by service providers that support ordering, payment, delivery, analytics, customer support, and site operations, as described in that policy.

10. Prohibited uses

You may not use the site or its content:

For any unlawful, fraudulent, deceptive, or abusive purpose.

To violate another person’s intellectual property, privacy, publicity, or other rights.

To harass, threaten, discriminate against, or harm another person.

To submit false or misleading information.

To transmit malware, malicious code, or harmful technology.

To collect or track another person’s information without authorization.

To spam, phish, scrape, crawl, or interfere with the site or its security features.

To bypass access controls or use the site in a way that disrupts its operation.

We may suspend or terminate access for a violation of these restrictions.

11. Errors and omissions

Occasionally, the site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We may correct those issues and update or cancel affected orders at any time, subject to applicable law.

12. Disclaimer of warranties

To the fullest extent permitted by law, the site and services are provided “as is” and “as available,” without warranties or conditions of any kind, whether express or implied. We do not guarantee that the site will always be available, secure, timely, or error-free.

Nothing in these Terms excludes warranties, consumer guarantees, or other rights that cannot legally be excluded.

13. Limitation of liability

To the fullest extent permitted by law, Good Dog Supply Co. and its owners, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the site, services, or products.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Good Dog Supply Co. and its owners, employees, affiliates, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, and reasonable costs arising from your material breach of these Terms, violation of law, or infringement of another person’s rights.

15. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will continue in effect.

16. Termination

These Terms remain effective unless terminated by you or us. You may stop using the site at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms. Obligations and liabilities incurred before termination, and provisions that by their nature should survive, will continue after termination.

17. Entire agreement

These Terms and the policies posted on the site form the entire agreement between you and Good Dog Supply Co. concerning your use of the site and supersede prior or contemporaneous communications on that subject. A failure to enforce any right or provision is not a waiver of that right or provision.

18. Governing law and disputes

These Terms are governed by the laws of the state of Maryland, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of the store will be resolved in the state or federal courts located in Maryland, and you consent to the personal jurisdiction of those courts.

19. Changes to these Terms

We may revise these Terms by posting an updated version on the site. The “Last updated” date at the top identifies the latest version. Review this page periodically for changes.

20. Contact information

Questions

about these Terms should be sent to:

Good Dog Supply Co.

gooddogsupplyco45@gmail.com

16400 Frederick Rd

Woodbine, MD 21797